The reviews are in
More and more people turn to the web these days to perform product research before making significant purchases. They find information, advice, pricing, comparisons and product reviews. The end result is a very educated customer who often knows as much about a product as the sales person at the store.
Inside CRM has put together a great list of sites providing product reviews for everything from cars to computers to toys. Read and heed.
Labels: customer relations, e-commerce, online trends


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